Q. What payment methods do you accept?

Ans. We accept payments via credit card, debit card and UPI.

Q. Can I modify or cancel my order after placing it?

Ans. Orders once placed cannot be modified or cancelled.

Q. Can I use multiple discount codes on one order?

Ans. Only one discount code can be applied per order.

Q. What are the shipping charges?

Ans. We offer free shipping within India.

Q. How long will it take to deliver my order?

Ans. Orders are usually dispatched within 5-7 working days after confirmation. Delivery timelines typically range from 3-7 working days after dispatch, depending on your location.

Q. Do you offer international shipping?

Ans. Currently, we do not accept international orders.

Q. How can I track my order?

Ans. We will share the tracking details via email or SMS once your order is ready for dispatch.

Q. How do I find my size?

Ans. Please refer to the size chart provided on the product page to find your perfect fit.

Q. Do you offer custom sizing?

Ans. Yes, we do custom sizing. Simply select 'Custom Size' on the product page, complete your payment, and our team will contact you to assist further.

Q. Can I request a design modification?

Ans. Yes, you may request for a different silhouette. However, some requests may be limited by fabric availability, garment constraints or other factors beyond our control. Please contact us before completing your purchase. Pricing may vary based on your requirements.

Q. What if my order does not fit well?

Ans. We offer a one-time size exchange at no additional cost, subject to availability of the requested size.

Q. What is your return policy?

Ans. We do not accept returns. For any queries, please contact us at team@kalpkaar.com

Q. Do you offer size exchange?

Ans. Yes, we offer a one-time size exchange at no additional cost, subject to availability of the requested size. Custom orders are not eligible for exchanges.

Q. Are on-sale or discounted items eligible for return?

Ans. Custom orders and products marked as 'Final Sale' are not eligible for returns.

Q. How can I contact customer support?

Ans. Please contact us at team@kalpkaar.com for any queries.

Q. Do you have a physical store or studio?

Ans. Unfortunately, we do not have a physical store yet.

Q. How do I collaborate with your brand?

Ans. Please contact us at team@kalpkaar.com for collaborations and other ideas.